Client Success

Real outcomes. Real clients.

Real outcomes. Real clients. Senior-only delivery.

Pulse Platform Doubles Productivity for Anchor Health
Healthcare & Life Sciences ·Agentforce · Pulse Platform

Pulse Platform Doubles Productivity for Anchor Health

Anchor Health unified recruiting, intake, and compliance on Salesforce using Pulse Platform (by Madison Ave). The result: $50,000+ in annual licensing savings, 2x intake throughput per rep, and a true patient and caregiver 360-degree view.

Client: Anchor Health
Edison Home Health Grew 10x on Salesforce, Then Got Acquired
Healthcare & Life Sciences ·DocuSign · Health Cloud

Edison Home Health Grew 10x on Salesforce, Then Got Acquired

Over a two-year partnership, Madison Ave helped Edison Home Health evolve Salesforce from a sales and marketing tool into the operating system for the entire business. The company scaled 10x and was acquired into Help at Home.

Client: Edison Home Health (acquired by Help at Home)
The Hansen Foundation: Launching a Peer Recovery Program in Two Weeks on Health Cloud
Healthcare & Life Sciences ·Conga · Field Service Lightning

The Hansen Foundation: Launching a Peer Recovery Program in Two Weeks on Health Cloud

When New Jersey approved the Hansen Foundation's Peer Recovery Program with a two-week runway to launch, Madison Ave stood up Salesforce Health Cloud, trained the coaching team, and put 40+ patients and 100+ recovery goals into the system using our MX1 delivery methodology.

Client: The Hansen Foundation (Enlightened Solutions)
Healthcare & Life Sciences ·Field Service Lightning · Service Cloud

Salesforce FSL Reshapes Home Health: AI Dispatch, Scheduling, and Care Compliance

A NYC home care agency serving South Asian communities needed to scale from hundreds of weekly in-home patient assessments on spreadsheets to a compliant mobile-first operation. Madison Ave redirected them from the wrong Salesforce product to the right one, and shipped the implementation in six weeks.

How Sprinklr Used Conga to Optimize Customer Success and Legal Operations
Enterprise Software ·Conga · Sales Cloud

How Sprinklr Used Conga to Optimize Customer Success and Legal Operations

Madison Ave implemented Conga CLM on Salesforce for Sprinklr, replacing a fragmented toolset of email, shared drives, Slack, and paperwork with a single source of truth for MSA, NDA, and LOF negotiation across 300+ users globally.

Client: Sprinklr
The Kilpatrick Group: Digital Transformation of Campaign Management
Professional Services ·Marketing Cloud · Sales Cloud

The Kilpatrick Group: Digital Transformation of Campaign Management

A full digital transformation of the core work order and campaign management process for The Kilpatrick Group, unifying Tableau, Marketo, and Marketing Cloud into a single Salesforce-native operating rhythm. Results included 180 hours saved annually on work orders and a 50% reduction in time-to-market.

Client: The Kilpatrick Group
Honeycomb.io: CPQ, Amendments, and the Quote-to-Revenue Rebuild
B2B SaaS ·CPQ · Sales Cloud

Honeycomb.io: CPQ, Amendments, and the Quote-to-Revenue Rebuild

Honeycomb.io needed quote-to-revenue infrastructure that could keep up with developer-first product growth. Madison Ave implemented Salesforce CPQ with a custom amendment, approval, and template architecture built for a modern B2B SaaS motion.

Client: Honeycomb.io
Anchor Health Puts Agentforce to Work in the Field
Healthcare & Life Sciences ·Agentforce · Pulse Platform

Anchor Health Puts Agentforce to Work in the Field

Six months after standing up Pulse Platform, Anchor Health's next frontier was Agentforce: bringing AI agents into the field sales motion for caregiver recruiting, patient intake, and compliance. Same team. Same white-glove delivery. New platform, new ceiling.

Client: Anchor Health
MadHive: Taming AdTech Contracts with Conga on Salesforce
Media & AdTech ·Conga · Sales Cloud

MadHive: Taming AdTech Contracts with Conga on Salesforce

MadHive runs in the fastest-moving corner of advertising, connected TV and programmatic. Their contracts couldn't keep up. Madison Ave implemented Conga CLM on Salesforce so IO management, credit memos, and product line items lived in one system built for their pace.

Client: MadHive
Help at Home: Multi-Year Salesforce Partnership Across a National Home Care Footprint
Healthcare & Life Sciences ·Health Cloud · Sales Cloud

Help at Home: Multi-Year Salesforce Partnership Across a National Home Care Footprint

Help at Home runs one of the largest home care operations in the country. Madison Ave has been their senior Salesforce partner across enterprise architecture, multi-state launch plans, and ongoing 2024-2025 expansion, supporting the complex clinical and operational reality of at-scale home health.

Client: Help at Home

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